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Shared Inbox for Customer Conversations

One place for your team to manage customer conversations.

Stop switching between apps. Bring Goqio WhatsApp and website chatbot conversations into one inbox, assign them to your team, and respond with full context.

Explore Shared Inbox
Shared Inbox
Rajesh Kumar
Need quotation for 50 units...
Priya Sharma
When can we schedule demo?
Website Chatbot
Do you provide installation?
Amit Patel
Following up on quote #1042
Hi, I need a quotation for 50 units of your medical equipment. Can you share pricing?
Hello Rajesh! I'd be happy to help. Could you share the specific model requirements?
We need the X-Ray machine model XR-200 and installation at our Pune clinic.
Perfect. I'll prepare a detailed quotation and send it within 2 hours.

Rajesh Kumar

Phone+91 98765 43210
StatusQualified
AssignedPriya M.
Quotation#QT-1042
SourceWhatsApp

Website + Goqio WhatsApp

All customer messages in one shared inbox with clear channel labels and badges.

Team Assignment

Assign conversations to the right salesperson and track response times.

Customer Context

See lead status, quotations, invoices and history alongside every conversation.

Conversation History

Never lose context — every message is stored and searchable.

Internal Notes

Add private notes for your team without the customer seeing them.

Claim, Assign & Handoff

Let agents claim conversations, assign ownership, and hand chatbot conversations to a human.

Close & Reopen

Close resolved conversations and reopen them when a customer returns.

Chatbot Integration

Chatbot conversations appear automatically in your inbox with full context.

Ready to get started?

See how BandhuCRM can help your business capture more leads and close more deals.